Beyond Economical Repair at Retail Store in Derby

Sometimes we have a situation where it’s just not cost effective to repair a machine. We call this “BER” i.e. Beyond Economical Repair. This was the case when one of our engineers visited a large discount retail store in Derby a week ago. Derby is situated on the River Derwent in Derbyshire. It is noted for its rich history, dating back to the Saxon era and its manufacturing hubs for the likes of Toyota and Rolls Royce, who opened their factory there in 1907.

Assessing the Cleaning Machine

The call came into us from the head of cleaning operations in a large discount retailer that was experiencing a multitude of issues with their floor cleaning machine. As a large store in the city, it had a vast amount of floor space, which, as a result of regular customer foot fall and trolley traffic, needs consistent cleaning to meet store and hygiene standards. Thus, it was very important for the engineer to assess the machine and remedy the issue. It was revealed that the machine, a Viper Fang 24T battery powered pedestrian scrubber dryer was purchased second hand, over seven years prior to the call. Over this period of time, the Viper Fang 24T was seeing daily use and had never been serviced at all. Upon taking the job, our engineer made sure to take with him a loan machine, in the event that their own Viper Fang 24T needed to come back to the workshop for more extensive repairs.

After inspecting the machine, the engineer declared that the machine was beyond economical repair. As aforementioned, this is a situation in which the cost of repairing the machine actually outweighs the cost of leasing or purchasing a new one. With this in mind, the store manager was notified that the ageing machine was essentially a complete write-off.

The store was offered a loan machine to replace their old Viper Fang 24T and upon use, the operator was extremely impressed. So much so that he was now aware of how ineffectual the old machine had become. The decision was made to go down the route of acquiring a new machine, and the store manager was put into contact with a member of the sales team, who advised on the various options, including leasing, purchasing an ex demonstration machine or a brand new one.

What to do with a Viper Fang 24t when is Beyond Economical Repair
viper fang 24t battery operated scrubber dryer

Viper Fang 24T Battery Powered Pedestrian Scrubber Dryer

The Viper 24 features a 66 litre tank and is a robust machine measuring 141 x 66 x 100cm. It is protected by front and rear collision protection and an impact-proof cover. It works in virtue of two tanks, one of which releases clean water and chemicals. The brushes then scrub the floor and the dirty water is sucked up as the machine moves over it, depositing the dirty water in the second tank. This makes it very simple to dispose of the dirty water.

The decision was made to purchase a brand new Viper Fang 24T which we delivered two days later. Our engineer gave full on-site training to several members of staff, including preventative maintenance to prolong the life of the machine and keep it running to its full effectiveness. They have also taken out a service plan to prevent their new machine suffering the same fate as their old one.

Commercial Floor Cleaning with Viper Cleaning Machines

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